Comments on: It Keeps Going and Going and Going… then Bang! http://www.evonetworks.com/wordpress/2006/08/28/it-keeps-going-and-going-and-going/ by Evo Networks Wed, 20 Aug 2008 20:40:55 +0000 http://wordpress.org/?v=2.0.2 by: CTO Express Blog » Blog Archive » Airlines Begin Laptop Battery Ban http://www.evonetworks.com/wordpress/2006/08/28/it-keeps-going-and-going-and-going/#comment-6 Thu, 14 Sep 2006 15:33:39 +0000 http://www.evonetworks.com/wordpress/2006/08/28/it-keeps-going-and-going-and-going/#comment-6 [...] As discussed in a earlier blog post the recent Battery recalls affecting Apple and Dell laptops has finally rattled the airlines. Despite the fact that these exploding/melting laptops are hardly a threat to bringing down an airline of any size. Virgin Atlantic and Korean Air have instituted battery bans on their flights. [...] […] As discussed in a earlier blog post the recent Battery recalls affecting Apple and Dell laptops has finally rattled the airlines. Despite the fact that these exploding/melting laptops are hardly a threat to bringing down an airline of any size. Virgin Atlantic and Korean Air have instituted battery bans on their flights. […]

]]> by: Christopher Erckert, EN http://www.evonetworks.com/wordpress/2006/08/28/it-keeps-going-and-going-and-going/#comment-4 Wed, 30 Aug 2006 20:29:07 +0000 http://www.evonetworks.com/wordpress/2006/08/28/it-keeps-going-and-going-and-going/#comment-4 Dell has definitely been hurting lately, between issues with Intel/AMD. poor service in the consumer market, and of course the batteries. The reason that Sony is getting off so easily (only in the public eye), is that it is covering the cost of the all the replacements. I believe to the tune of 100 million US dollars +. I'm sure some of that is going to pay for PR costs for Dell and Apple, as well as discounts on future deals assuming Apple and Dell will choose Sony for future work. Dell has definitely been hurting lately, between issues with Intel/AMD. poor service in the consumer market, and of course the batteries.

The reason that Sony is getting off so easily (only in the public eye), is that it is covering the cost of the all the replacements. I believe to the tune of 100 million US dollars +. I’m sure some of that is going to pay for PR costs for Dell and Apple, as well as discounts on future deals assuming Apple and Dell will choose Sony for future work.

]]> by: jpeph http://www.evonetworks.com/wordpress/2006/08/28/it-keeps-going-and-going-and-going/#comment-3 Wed, 30 Aug 2006 20:20:55 +0000 http://www.evonetworks.com/wordpress/2006/08/28/it-keeps-going-and-going-and-going/#comment-3 Those flaming laptop photos must have been a PR nightmare! Here's a take from a PR expert I ran across that provides some recommendations for how they should have responded to this - http://www.levick.com/resources/topics/articles/dell_battery_crisis.php Also, how does Sony get off easy on all of this? Apparently Apple had some issues with their batteries too. Those flaming laptop photos must have been a PR nightmare! Here’s a take from a PR expert I ran across that provides some recommendations for how they should have responded to this - http://www.levick.com/resources/topics/articles/dell_battery_crisis.php

Also, how does Sony get off easy on all of this? Apparently Apple had some issues with their batteries too.

]]> by: archrenov8 http://www.evonetworks.com/wordpress/2006/08/28/it-keeps-going-and-going-and-going/#comment-2 Wed, 30 Aug 2006 03:23:54 +0000 http://www.evonetworks.com/wordpress/2006/08/28/it-keeps-going-and-going-and-going/#comment-2 I checked our offrice laptops, which do not fall into the proper size range for the recalls. However, our 12" PBk at home does, and I have signed up for a replacement battery from Apple. Very simple from their website- you put in the battery SN, and the laptop SN, they verify that it is part of the recall, then you answer some shipping Q's, and they send you a replacement in 4-6 weeks, with a return mailer. Couldn't be much easier than that. I checked our offrice laptops, which do not fall into the proper size range for the recalls. However, our 12″ PBk at home does, and I have signed up for a replacement battery from Apple. Very simple from their website- you put in the battery SN, and the laptop SN, they verify that it is part of the recall, then you answer some shipping Q’s, and they send you a replacement in 4-6 weeks, with a return mailer. Couldn’t be much easier than that.

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