Archive for the 'Macintosh' Category

Retro is ready to Meow

Sunday, November 11th, 2007

by Christopher G. Erckert
Small Business Technology Advisor

Yes, Time Machine will do almost everything you need but there are instances where an app like Retrospect is necessary. Since we have long recommended Retrospect to our Business Mac Clients (before there was Time Machine), we thought we would let you know that EMC has just added support to Apple’s latest operating system OSX 10.5.

Below is the email we got striaght from EMC:

Today EMC Insignia released an update to Retrospect for Macintosh (English language). The update adds support for Apple’s Leopard operating system, Mac OS 10.5. Localized versions will be available for download in December.

To read a list of changes and download the software, please visit:

Retrospect 6.1.138 Read Me: http://kb.dantz.com/article.asp?article=8117&p=2

Download: http://www.emcinsignia.com/updates

Retrospect Express 6.1.138 Read Me: http://kb.dantz.com/article.asp?article=8132&p=2

Download:http://www.emcinsignia.com/supportupdates/updates/retroexpress/

Note: Here at Evo Networks we are discussing the most appropriate way for business to take advantage of the recent surge of backup tools now available for mac; including Time Machine, .Mac, Mozy’s Mac Beta, and traditional apps such as Retro. We’ll post our advise in a later blog.

EMC Retrospect iProblem

Friday, November 2nd, 2007

by Christopher G. Erckert
Small Business Technology Advisor

Until there was Apple’s Time Machine. EMC Retrospect was the most appropriate way to handle backing up a Mac office and while Time Machine offers simplicity that Retrospect probably will never catch up to, Retrospect will be sticking around for a while.

That said, the iWork 08 and iLife 08 that comes pre-installed on new Macs or purchase seperately, isn’t playing nice with Retrospect and if you don’t tweak Retro’s settings you’ll be protecting less files then you think.

Fortunately EMC has a work around. Hear the details straight from the horse’s mouth:

” This email outlines a problem with the “Documents” selector when applied against Macintosh volumes. If you do not backup Macintosh computers, then you do not need this email.

If you are using the “Documents” Selector to backup Macintosh computers, you must review this email and take appropriate action.

Older versions of Apple’s Mac OS X operating system treated folders ending in “.app” and folders with the “bundle bit” set as applications.

Later versions of Apple software use the bundle bit to indicate special folders that should be treated as a single file to be opened by an application. Examples of this include:

iWork ‘08 (all apps)

  • Keynote
  • Numbers
  • Pages

iLife ‘08

  • iPhoto
  • iTunes
  • Garage Band

We have also seen this change apply to some .pdf files included with Apple branded software packages

Documents created by these applications WILL NOT be backed up using Retrospect’s “Documents” selector. To fix this problem please read the

Knowledgebase document located at: http://kb.dantz.com/article.asp?article=9632&p=2

If you have any questions, please feel free to contact us directly.

Thank you

EMC Insignia Technical Support”

Daylight Savings: Times Up

Sunday, March 4th, 2007

by Christopher G. Erckert
Small Business Technology Advisor

Daylight Saving Time (DST) begins March 11, 2007 — three weeks earlier than last year. DST will also last one week longer in the fall as well, changing back to standard time on November 11, 2007.

While some in the tech industry are calling this the next Y2K bug to widely affect computer systems. There is a simple way to pro actively keep the new DST from disrupting your day to day business activities.

The Big Fish

Most computer applications run off of your operating systems clock. Follow these tips and you’ll take care of most issues.

  • Windows Desktops/Notebooks: Run Windows Update on all your desktops and notebooks
  • Windows Servers: Have your IT guy apply the Windows Updates (it can get tricky especially if you’re running exchange)
  • Apple Desktops/Notebooks/Servers: Run Software Update

Minnows

Some phones are smarter then others. Ironically most pure mobile phones will automatically be updated by the carrier (e.g. Verizon, T-mobile, etc) over the network with no need for user intervention. However, most so called smart phones need a bit more user intervention.

  • Palm Devices (Windows and Palm OS): Download and install the right update here.
  • Other Windows mobile Devices: Update via active sync if you’ve already run windows update as noted above.

Personal note: Over here at Evo Networks we had to update both Mac/Windows computers, a Mac Server and Palm Smart Phones, and we found a few duplicate dates in our calendar apps but otherwise, it was a fairly smooth process and definitely not a Y2K ordeal.

Are You On The Fence About Getting A Mac For Your Biz?

Sunday, February 25th, 2007

by Christopher Erckert
Small Business Technology Advisor

I found this wonderful and timely article on a timeless debate: Is a mac right for my biz? This non techie article explains the benefits and potential hiccups you might run into. Read the full story at The Register here.

Mac Gets Better Support From Big Blue

Thursday, December 28th, 2006

by Christopher Erckert
Small Business Technology Advisor

Today IBM released the latest Mac version of Lotus Notes (7.0.2) formally in beta. If you’re unfamilar with Lotus Notes it is basically the equivalent of Microsoft Outlook and found mostly in much larger enterprises then then Evo Networks’ clientele.

The reason this is news worthy to our small business readers, is that it reaffirms that the Mac platform is not just for art departments anymore, something we have been advising clients on for a few years now. This has only been accelerated by Apple’s complete transition to Intel Processors, which have been the standard for Windows computers for more then a decade. Business application support for the Mac will only grow from here.

A great resource for finding Mac applications for your business is right on Apple’s website: Made4Mac


Apple’s iMac Gets Bigger, Faster, and Less Expensive

Monday, September 11th, 2006

iMac

Apple® today announced that its entire iMac® line now features the new Intel Core 2 Duo processor in every model, delivering up to 50 percent faster performance than the previous iMac. A new 24-inch iMac with a brilliant 24-inch widescreen display joins the 17- and 20-inch models, and iMac prices now start at just $999. Every new iMac includes a built-in iSight™ video camera for video conferencing out-of-the-box; Apple’s breakthrough Front Row media experience; and iLife® ‘06, the next generation of Apple’s award-winning suite of digital lifestyle applications.

It Keeps Going and Going and Going… then Bang!

Monday, August 28th, 2006

Dell on FireIf you haven’t heard, there has been quite a bit of battery shenanigans going on with Dell and Apple laptops/notebooks. It all stems back to certain lithium-ion batteries containing cells manufactured by Sony Corporation of Japan. They pose a safety risk that may result in overheating under rare circumstances (pr from dell and apple). What this really means is that the battery can overheat, melt the computer, start a fire, and or explode.

I already saw a teaser clip from Fox News about how this could be a new threat for air travel, but the reality is that when these things defect, it’s much more of a snap, crackle and pop. Think hot rice crispies, not C4.

Over 4 million batteries are part of the recall, spanning multiple production years and models so don’t take any chances and go to Dell’s and Apple’s respective battery recall pages. With such a highly publicized recall, business owners will surely face litigation if they fail to check their laptops and a employee or customer gets burned. Not to mention the bad press if your laptop goes up in flames at the next corporate event (see picture).

At Evo Networks, we use both Apple and Dell laptops. We ran a check on our batteries and while we had models that could possibly be affected we lucked out, because our specific battery serial numbers were not part of the recall. :)